Terms & Conditions

1. Overview

Welcome to Landlord Safety Solutions. These Terms and Conditions ("Terms") explain the rules that apply when you access or use our website, www.landlordsafetysolutions.co.uk, and any services we provide. Landlord Safety Solutions is a trading name of Carmine Services Ltd (Company Registration No. 14294723), registered in England and Wales.

By using our website or booking our services, you confirm that you have read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

2. Updates to These Terms

We may revise these Terms from time to time to reflect changes in our business, legal requirements, or services.

Any updates will be published on this page and will become effective immediately upon publication. We recommend checking this page periodically to stay informed of any changes.

3. Use of Our Website

Landlord Safety Solutions grants you a limited, personal, non-transferable, and revocable licence to access and use this website for lawful purposes.

You agree not to:

• Use the website for any unlawful activity.
• Attempt to gain unauthorised access to our systems.
• Disrupt or interfere with the operation or security of the website.
• Use the website in any manner that could damage its functionality or reputation.

4. Customer Accounts

Certain areas of our website may require you to create an account. When registering, you agree to:

• Provide accurate and complete information.
• Keep your account details up to date.
• Maintain the confidentiality of your login credentials.

You are responsible for all activity carried out using your account.

5. Bookings and Payment

When booking any inspection or certification service, you agree that all information supplied is accurate and complete.

Payments must be made using one of the approved payment methods listed on our website.

We reserve the right to decline, amend, or cancel any booking where:

• Incorrect information has been supplied.
• Payment cannot be authorised.
• Fraudulent or suspicious activity is suspected.
• Circumstances outside our reasonable control prevent us from fulfilling the booking.

6. Cancellations and Refunds

Our cancellation and refund policy is available on our website and forms part of these Terms.

If you need to cancel or reschedule your appointment, please notify us as soon as possible so we can assist you. Refund eligibility will be determined in accordance with our published cancellation policy.

7. Intellectual Property Rights

All materials available on this website — including text, graphics, logos, images, documents, layouts, designs, and software — are owned by or licensed to Landlord Safety Solutions and are protected by applicable copyright, trademark, and intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially exploit any content from this website without obtaining our prior written consent. Unauthorised use may result in legal action.

8. Limitation of Liability

To the maximum extent permitted by law, Landlord Safety Solutions shall not be liable for any indirect, incidental, consequential, or special loss or damage arising from:

• Use of our website.
• Inability to access our website.
• Delays in providing services.
• Loss of profits, business opportunities, goodwill, or data.

Nothing within these Terms excludes liability where such exclusion is prohibited by applicable law.

9. Indemnity

You agree to indemnify and hold harmless Landlord Safety Solutions, including its employees, directors, contractors, and representatives, from any claims, losses, liabilities, damages, costs, or legal expenses arising from:

• Your misuse of our website or services.
• Your breach of these Terms.
• Any unlawful activity carried out using your account.

10. External Websites

Our website may include links to external websites for your convenience.

These third-party websites operate independently from Landlord Safety Solutions, and we are not responsible for their content, security, privacy practices, or availability. Your use of any third-party website is entirely at your own risk.

11. Suspension or Termination

We reserve the right to restrict, suspend, or permanently terminate access to our website or services without prior notice if we reasonably believe that:

• These Terms have been breached.
• Fraudulent or illegal activity has occurred.
• Continued access could harm our business or other users.

Termination does not affect any rights or obligations accrued before termination.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions regarding these Terms and Conditions or require further information, please contact us: